EricDress Reviews

1.2

/5.0

45 customer reviews

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40

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reviewers recommend

EricDress

Note: The star rating (1.2 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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45 Customer Reviews

by Hall

Aug 31, 2022

Avoid this company

Avoid this company. Failed to send the goods then took a long time refunding me. I had to get my credit card company to reclaim the payment.

by Jim Day

Jul 14, 2022

Please don’t purchase anything from…

Please don’t purchase anything from them. They display items that they don’t have and then they send whatever they want. The quality of dresses is poor. I ordered a beautiful shoe and then they sent me a shoe with skull heads. In addition, they gave me a wrong address in China to return it back and received the shoe again 6 months later. I was just a waste of money mailing it back which was expensive. They don’t offer any free postage to return items back. I learn my lesson buying things from them.

by Stacey186

Jun 17, 2022

Total lack & disrespectful customer care

They tell you to email *******@ericdress.com
But when you do thay DONT RESPOND, the moment they have your money - that's it no more response I have been asking daily since June 9-2022 - the shipping status of a suit for my nephew prom that's in 3 days & THEY DONT RESPOND OR ACKNOWLEDGE I NEED AN AMSWER ON DELIVERY. But when it came to ordering it I got email response with in hours

by Bertha013

May 13, 2022

Never received purchased order

Ordered pants in March.It's now May and I still haven't received the order or a refund. I've never had to fight so hard for an item I purchased. I have contacted them several times and have been waiting with no results and now I'm out 62. for a pair a pants. Stay away from this company if you don't want to lose money.

by Ben B.

May 03, 2022

Upset customer

I ordered a dress and it's too small. Sent emails no response. Terrible customer service. I need my dress

by Anne Perkins

May 03, 2022

I ordered 1 shirt and 1 dress on April…

I ordered 1 shirt and 1 dress on April 2nd 2022 believing they would be delivered by Easter April 17th because they advertised 14 day delivery. Well, its May 2nd 2022 and the shirt is still being processed. 30 goddamn days later. I will contacting my Attorney General and several other authorities to see if I could get my $67.58 refunded. They are misrepresenting what they state on their site. This the WORST site I have ever solicted in my adult life. It is a good thing they are not in America!

by Anna Howell

Apr 16, 2022

How can yall tell people to keep out…

How can yall tell people to keep out offensive words when u been taken advantage of by this scam ass company, Eric Dresses are awful, awful, awful, We have been offended!! They can do it!!! Why can't we!!! Take our money and do what they want, send u a product u didn't ordered and Refuse to give us our money back!!! I ordered a dress and got something that don't look nothing like what I ordered, MESSED UP!!! OH BABY MY LAWYERS ARE ON IT!! ERIC DRESSES YOUR DAYS ARE NUMBERED!!! YALL MESSED WITH THE RIGHT PERSON!!!

by Amelia Wade

Apr 13, 2022

I ordered 3 dresses to try different…

I ordered 3 dresses to try different styles. They would not refund my dress quoting it was made from fine material. The third dress arrived a month later they promised a refund but now will not respond to email. The company is a scam I'm stuck with 700.00 worth of dresses and could only use one after 87.00 worth of alterations, I could have gone to a reputable bridal hose for this money. I will attempt to sue via Chase bank/Paypal. Its disappointing that scam artist ruin good online companies.

by Theodore

Apr 09, 2022

Waiting on pantsuit or refund since Jan

I ordered a pantsuit in Jan, in February I asked EricDress to cancel the order due wait time and since the website said it had not yet been processed. It is now April and still no pantsuit or refund. Awful customer service and refund policy.

by Lynn F.

Apr 08, 2022

Do not buy from this company

Do not buy from this company - they will send you very poor quality and say they offer refunds - but you will NEVER get your money returned! I paid £40 to track and return to China - that was 3 months ago! They will not give you your money back! No dresses! And out of pocket!

Questions & Answers

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Q:

How are the sizes comparison with US sizes?

A:

I was very close to purchasing 6 pairs if jeans. Thanks to you all for warning me away from this company. I'm disappointed as these jeans where gonna be a Christmas present for my mother in law. Any suggestions from anyone for a sight that is lav it and have great products I'm in Melbourne Australia: 0) thank goodness I came accross This page and I'm sorry to everyone who got scammed. I've been scammed before and one if those scams was my wedding ring so very sad about that. Thanks Stace. P.s. If Anyone wants to talk to me about this eric dress or know any other places online I can use I would be greatful; 0)

by Dawn Lawrence - December 09, 2017

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As stated by many ladies the sizing is problematic in that there is no consistency from one dress to another dress, and that is using their sizing guide, they are either to small or to large. Fabric is of poor quality, construction of garment is shoddy (unfinished seams and other problems with the item). Return policy is painful slow and if you choose to return your purchase it is very expensive to return the item to China (e.g. From Ontario Canada I paid 115.40 to return the items). I highly advise you to avoid this company.

by Eli M577 - March 22, 2016

A:

Stay away! Don't worry about the size (they are inconsistent), worry about terrible quality, non-existent returns, and lack of customer service (unless they respond to a site such as this one, but when you follow up, nothing!). SCAM!

by Laurie - March 22, 2016

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Q:

Are canadians and americans sizing fair or are they small fitting?

A:

How long does it take to ship into the U. K.

by Christy583 - December 16, 2017

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This company's sizing is nowhere near the American and Canadian standards. The XL size dress would not even fit My daughter who wears a medium size. The USA should ban this company from doing business in our country to prevent further victimization of customers.

by Jeff Castillo - February 09, 2016

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I would not recommend this company. Not only are their sizes completely off, but the quality of work is terrible, and if there is a problem returning items is a complete nightmare. I was able to return the horrible dresses purchased but did not get shipping back just money for dresses. Avoid this company.

by Stephens954 - February 08, 2016

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Q:

How do the sizes run, USA or Asian?

A:

I ordered 3 leggings and one sweater. Only 2 of 3 leggings came 1 is either being stolen or lost or... Leggings are too small and short. The sweater looks similar to what I ordered. The colors in general are OK but I think they are a rip off as I have sent them an email regarding my lost item and they never replied back!

by Chester555 - December 23, 2015

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For the love of #£% don't buy from this company, rip you off. Clothes are utter crap.

by Joy - December 19, 2015

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Dear Sarah, You have to be careful with the size. I use to wear S or XS size when i go to shopping. But on this website, i place an order for clothes in the M size for a dress and in L size for a coat. Ericdress is an Asian company so the size run more for the Asian market. For a european or American market it is a little bit different. Moreover, you have to be very precise in your shipping address. I hope this will be helpful for you. Have a good day. I also wish you a merry christmas and a very haapy end of 2015

by Zoe D57 - December 18, 2015

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Q:

How fast does the items arrive to the US?

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How long is it gonna take for my articles to close into a wrap and I please pray that is not too small to big and it takes 19 years I need my items before May 2

by Perkins431 - February 29, 2020

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Tracking order 2835396. And it's arrival date of schedule

by Phillip Castro - December 08, 2019

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They are extremely slow, if they say you'll have the parcel in 2-3 wks it means 7 wks or more! I am waiting to see the quality of what they make since I haven't got the parcel yet! In general this company doesn't care much about customer satisfaction and I am not sure how they will compete with companies such as Amazon or ebay that do everything to make you happy!

by Grace364 - December 17, 2015

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Q:

Hi, I want to buy in EricDress but I feel fear about the size. I'm large in USA is the same size here? What happend if the order don't fits me? Thank you

A:

This also helped me because I fell in love with a dress on the site and I have not seen anything like it, I guess I better get that dress out of my head

by Eddie Lawson - October 18, 2017

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All of the above responses should give you a pretty good idea of what this company is like. I, like many others left a very detailed review of my experience with them. Please, spare yourself the headache, and do not order from Ericdress. I have noticed they are constantly on this website and they sound so nice and accommodating, but that is just an act. In reality the customer service is horrible, and like others have said they actually try to put the blame on you when you voice that you are dissatisfied with the merchandise! Believe me, you don't want to have that conversation with them. Also, at least in my experience, the merchandise was misrepresented and very shoddy. It also took forever to arrive, I was told repeatedly to "be patient" no explanation was ever given. They are very evasive. Please, don't give this company a penny of your hard earned money!

by Daisy491 - October 22, 2015

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Please know they are from China. You will not be able to return it. It seems cheaper to buy from this site but only if you have another idea for the item in case it doesn't fit. Again... you will not be able to return it.

by Herminia Gray - October 21, 2015

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